Best Auto Repair, Upland

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CUSTOMER SERVICE

Working Hours
    Monday - Friday 8:00AM - 5:00PM
    Saturday - Sunday Closed

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us

  • reviewicon
    , 06/30/2020

    If I could more than 5 stars, I would. I have taken my cars here for many years - even in the Foothill Foreign Auto days. David and his staff are always honest and fair. Pricing for minor or major repairs are much lower than a Dealership. Highly recommended.

  • reviewicon
    , 06/30/2020

    Angie and the team have been servicing our cars and I must say that I have never had such a great experience with an auto repair company. We had a problem with an intermittent noise in our van that other shops couldn't find. They found it!

  • reviewicon
    , 06/30/2020

    Everyone was so kind. They treated us like family.

  • reviewicon
    , 06/30/2020

    They had installed a radiator a couple of months ago and unfortunately it was defective (no fault of theirs) so I took it back around 4:00 pm on a Friday. Since this is my only vehicle and I had plans for the weekend they opted to fix it there right away. They contacted their parts warehouse and had a radiator delivered right away and had me back on the road very quickly. Thank you to everyone at Save On.

  • reviewicon
    , 06/30/2020

    So happy I found this auto body shop! Trust worthy, professional and great service. Highly recommend!

  • reviewicon
    , 06/30/2020

    I am so happy with the service I was provided from this team. I brought them a car that had a multitude of problems because I bought it from a guy on offer up who thought he was a mechanic and ruined the car. They took care of everything and all for a VERY reasonable price. As soon as you walk into their lobby you are put at ease because you can see they are AAA certified, have awards for their service, and best of all you see a picture of their employees showing what a close knit group they are. They are a family owned business and they definitely treat you as if you are being welcomed into their family because they truly take care of you! This team is dedicated to providing top notch service to their customers to ensure peace of mind. Angie has wonderful customer service and is very professional. I was so grateful to have someone who was willing to explain everything they worked on so I didn't just sign a piece of paper without knowing exactly what I was signing for. I will definitely be a returning customer for regular services such as oil changes. If you are looking for a new mechanic that you know you can trust please go to Save On Auto Care. I highly recommend taking your car here!

Call us for service: 909-920-9492

AAA Approved Auto Repair
ASE Master Technician
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